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To Our Valued Customer:
At Piping and Equipment, Inc. we measure our success by the satisfaction of our customers. Our goal is to provide you with the best possible service and your input is vital to our success.
Please help us to better serve you and others by taking a few minutes to answer the questions below. When finished, just click the "submit" button.
Please feel free to print a copy and fax your response to Gary Cartright, President or Jerry McKeller, Vice President at
(866) 706-8904. Also, please call us with your comments if you want to discuss your service compliments or concerns (713) 947-9393.
Thank you,
Gary Cartright - President
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| 1 |
Telephone response prompt & courteous |
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| 2 |
Inquiries handled promptly & accurately |
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| 3 |
Professional sales team |
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| 4 |
Sales team knowledgeable & helpful |
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| 5 |
Product knowledge Inside Sales |
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| 6 |
Product knowledge Outside Sales |
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| 7 |
Frequency of sales visits |
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| 8 |
Technical support provided |
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| 9 |
Ability to respond and resolve problems |
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| 10 |
Compare overall service to competition |
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| 11 |
Competitive pricing |
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| 12 |
On-Time delivery |
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| 13 |
After hours availability |
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| 14 |
Quality of products |
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| 15 |
Shipping accuracy |
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| 16 |
Billing accuracy |
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| 17 |
Packing lists accurate and complete |
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| 18 |
Drivers professional and courteous |
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| 19 |
Overall experience with P&E |
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| 20 |
How likely are you to recommend our company |
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